Shipping policy
SHIPPING POLICY
Last updated: January 1, 2026
Thank you for shopping at Elkaron Home. Please read our shipping policy carefully before placing your order.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on weekends or public holidays. You will receive a notification email once your order has been shipped.
Shipping Origin
All orders are shipped from China.
Shipping Times
Delivery times vary depending on your location:
- Domestic (China): 3–7 business days
- International: 7–30 business days depending on destination country and customs processing
Please note that international delivery times are estimates only and may vary due to customs clearance, carrier delays, or other factors outside our control.
Customs & Import Duties
For international orders, customs fees, import duties, and taxes may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 1–3 business days for tracking information to update.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please contact us at 723170673q@gmail.com and we will investigate with the carrier.
Contact Us
For any shipping-related questions, please reach out to us at: Email: 723170673q@gmail.com Address: 盐渎路787号，盐城市，江苏省，中国 224000